Banking | Finance | Insurance

Problem:

Poor user experience. Highly inefficient and administrative process. Lack of automation. Spend misclassification leading to higher spend.  

Project:

5-month design-led, end-to-end, people-first project to review and reimagine the services procurement capability, including people, process, and tech and organizational design.

Outcome:

Redesigned service design delivery capability across people, process, technology, and organizational design. Introduction of technology. Mult-million dollar savings. Self-funded investment cases to fund technology optimation and implementation.

ADVISORY

Workforce Agility
Reimaging Services Procurement

Client:
US Fortune 300 Insurance company.

Contingent Workforce Program Redesign |  UX Design | Service Delivery Design | Data and Technology Design | Change and Adoption Planning | Investment Case

Industry Case Studies

Take the QuantumWork Advisory Digital Transformation Maturity Assessment

QuantumWork Advisory is a specialized consulting firm that combines fresh design thinking with global expertise. We address workforce challenges and create seamless experiences for businesses.

Take the Assessment