Banking | Finance | Insurance

Problem:

Poor user experience. Highly inefficient and administrative process. Lack of automation. Spend misclassification leading to higher spend.  

Project:

5-month design-led, end-to-end, people-first project to review and reimagine the services procurement capability, including people, process, and tech and organizational design.

Outcome:

Redesigned service design delivery capability across people, process, technology, and organizational design. Introduction of technology. Mult-million dollar savings. Self-funded investment cases to fund technology optimation and implementation.

ADVISORY

Workforce Agility
Reimaging Services Procurement

Client:
US Fortune 300 Insurance company.

Contingent Workforce Program Redesign |  UX Design | Service Delivery Design | Data and Technology Design | Change and Adoption Planning | Investment Case

Industry Case Studies

Workforce Agility Diagnostic Tool

The QWA Diamond Model©, developed by QuantumWork Advisory, is a comprehensive strategic framework designed to evaluate workforce strategies throughout the entire employee lifecycle, from acquisition to management. It serves as a crucial tool for QWA consultants, guiding organizations through AI-driven digital transformations to enhance agility and achieve success. What you're viewing here is a streamlined diagnostic version of our more robust strategic solution, crafted to deliver essential directional insights. Our tools are built upon well-established benchmarks from leading organizations in workforce planning and execution.

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